Ledger Login Guide

Before you begin — what you'll need

• Your Ledger device (Nano S Plus, Nano X, or compatible model).
• The recovery phrase you created during setup (store this safely; never enter it online).
• A computer or mobile device with Ledger Live installed (official app) and a supported browser.
• A USB cable or Bluetooth (for Ledger Nano X) to connect the device.

Tip: Always download Ledger Live from the official Ledger website and verify the URL before installation.

Step-by-step: Logging into your Ledger

1. Connect and power on

1. Connect your Ledger to the computer with the official cable or pair via Bluetooth (Nano X).
2. Enter your PIN on the device to unlock it. Never enter your PIN on a website or app — only use the physical device screen.

2. Open Ledger Live

1. Launch Ledger Live on your computer or mobile.
2. If this is the first time, follow the app's onboarding steps and choose "Connect device".

3. Verify the device in Ledger Live

1. When prompted, confirm the device name and firmware version shown in Ledger Live match what appears on your device screen.
2. Always accept prompts only on your device. Ledger uses the device screen to prevent remote tampering.

4. Access accounts

1. Go to the Accounts tab and open the account you want to use (Bitcoin, Ethereum, etc.).
2. To send a transaction, Ledger Live will ask you to verify details on the device — confirm amounts and addresses on the device screen before approving.

Security best practices

Protect your recovery phrase

Your 24-word recovery phrase is the ultimate key to your funds. Never store it digitally (photos, cloud, text files) and never share it. If someone obtains it, they can restore your wallet anywhere.

Keep firmware and apps updated

Ledger regularly releases firmware and app updates. Apply updates only through Ledger Live and confirm on-device prompts. Do not install updates from unofficial sources.

Beware of phishing

Scammers create fake websites and messages. Always check the URL when downloading Ledger Live or visiting Ledger support. Ledger will never request your recovery phrase.

Security reminder: If a website asks for your 24-word phrase, do not provide it under any circumstances.

Troubleshooting — quick fixes

• Device not recognized: Try a different USB cable or port. For Nano X, toggle Bluetooth and restart the device.
• Ledger Live won't open account: Ensure the corresponding app (Bitcoin, Ethereum) is installed on the device via Manager in Ledger Live.
• Forgot PIN: A forgotten PIN requires device reset and recovery with your 24-word phrase. Only recover on a trusted device.

Frequently Asked Questions

Can Ledger Live hold my recovery phrase?

No. Ledger Live never stores your recovery phrase. The phrase is generated and displayed only on your device during setup.

What if my Ledger is lost or stolen?

If you have your recovery phrase, buy a new Ledger or compatible hardware wallet and restore using that phrase. If you don’t have the phrase, funds are at risk.

Is Bluetooth safe on Nano X?

Ledger Nano X uses secure Bluetooth communications combined with on-device confirmation. For maximum security, use a wired connection where possible.